Airbnb Self-Service Shop: The Complete 2025 Guide
A self-service shop is a simple way to let guests buy products in your vacation rental. This complete guide covers everything: how it works, what products to sell, how margins work, and how to get started.
1. What Is a Self-Service Shop?
A self-service shop is a system that lets your guests buy products right inside your property, with no human involvement. In practice:
- Products are stored in a secure cabinet or fridge
- The guest scans a QR code to access the purchase interface
- They pay online (card, Apple Pay, Google Pay)
- They receive a code to open the compartment and collect their purchase
2. Why It Works on Site
Unlike add-ons sold before arrival (via Airbnb or channel managers), a self-service shop taps into on-site impulse buying:
❌ Add-ons sold before arrival
- • Bought before guests see the products
- • Guests hesitate, postpone, forget
- • Logistics to manage (delivery, timing)
- • Cancellations to handle
✅ On-site self-service shop
- • Available whenever guests want it
- • Guests see it, touch it, buy it
- • Zero logistics (products already there)
- • Zero cancellations possible
3. How It Works Technically
The customer journey is ultra-simple:
Displayed near the cabinet or on the table
Intuitive web interface, photos, descriptions
Card, Apple Pay, Google Pay via SumUp
Displayed on screen and sent by email
4. What Products to Sell (with Margins)
Here are some popular categories, with example unit margins (you set your own prices; SumUp's 1.69% payment fee applies to each sale):
| Product | Purchase price | Selling price | Margin |
|---|---|---|---|
| Artisanal jam gift set (3 jars) | €6-10 | €15-25 | 60-70% |
| Artisanal soap & cosmetics gift set | €12-18 | €30-45 | 60-65% |
| Gourmet gift basket | €15-20 | €35-50 | 55-60% |
| Premium olive oil | €8-12 | €20-30 | 60% |
| Artisanal honey | €6-8 | €15-20 | 60-65% |
5. Our Subscription Plans
Starter Plan
€9.99/month
- 1 self-service shop
- QR code, tablet, or direct link
- Inventory management and sales stats
- No commitment, cancel anytime
Pro Plan
€29.99/month
- Up to 5 self-service shops (more: custom plan)
- Centralized multi-shop dashboard
- Ideal for property managers and hotels
- Priority support
💡 Premium Equipment: For those who want a high-end connected locker, we offer a designer locker cabinet starting at €899 (software subscription required in addition).
6. Step-by-Step Setup
Here's how to launch your shop in under an hour:
- Step 1Create your Jalunia account
Sign up in 2 minutes, no commitment
- Step 2Set up your products
Photos, descriptions, prices: you're guided every step of the way
- Step 3Connect your payment method
SumUp, payouts sent directly to your bank account
- Step 4Print and display the QR code
Near the cabinet and in the welcome book
- Step 5Stock your shop
And you're off!
7. Optimizing Your Sales
A few tips to make your shop more visible:
- Mention the shop in your welcome message
"Check out our selection of local products in the shop in the living room!"
- Place the QR code strategically
On the coffee table, the kitchen counter, in the welcome book
- Make the presentation shine
A beautiful cabinet and good lighting make products more appealing